Buying a new car is a big decision.
It should be a special moment where a customer feels excited and close to your brand. But your relationship with customers doesn’t
just end the moment you hand over their car.
In 2020 the automotive accessories market was worth $460 billion. And the automotive financial
services market was worth $220 billion.
But many companies do very little to push customers to purchase additional products or services.
These days, customers expect a personalized and intuitive service.
Automotive companies are increasingly building a connected customer experience, from purchase, through to servicing, through to trade-in. But how to do it?
Vintom’s personalized video technology lets you communicate in the most personal and effective way
at key touchpoints in the customer journey. That means your messages are more relevant and more
engaging. And you aren’t overwhelming your customers with information.
Personaliation can be the difference between an average and an excellent customer
experience. It’s time to ask, how will you differentiate yourself from the competition?
Vintom’s personalized video technology can help you improve sales, reduce costs,
and delight your customers at the same time!
We can help you boost sales, reduce churn, and improve market share.
Watch videos to the end
Increase in customer loyalty
Are you ready to super-charge your customer engagement?
Vintom’s technology delivers instant and measurable improvements within weeks to help you
protect and build your market share.
Whether you’re thanking a customer for buying a new car, explaining them some of the
features, or nudging them to send the car in for service, we can help you throughout the
Take your customers
on a personalized
Thank customers personally for choosing your services! Explain the key features of a customers new product or service. Build customer loyalty and reduce calls to your call centre.
Many people are buying their first electric or hybrid cars. Send a personalized video to thank customers for making an ethical choice and explain how the car works. You can also show customers where and how they can charge their cars based on data about charging stations in the vicinity of the dealership.
Whether it’s a roof rack before ski season or tow bars before summer holidays, you can use personalized video to make special offers on accessories to loyal customers.
Boost app downloads
Many car companies now have an app that lets you see key statistics about your car’s performance, schedule a service, or access the accessories store. Encourage customers to download the app and teach them how to use it with personalized video.
Nudge your customers to come in for a service or road-worthiness test after a fixed period of time. Thank customers for using your car and make it simple to book a slot for the service.
When the customer’s car insurance is coming to an end, send a personalized video making it easy for them to renew the contract immediately, at a special price.
Reduce churn by rewarding customers for their loyalty! Send personalized videos to give special offers only for loyal customers at key milestones in your relationship together.
Insurance company CEO
Vintom solution overview