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Choose your industry:
Mobile Banking: App Adoption
Challenge
Promote new mobile banking app usage among inactive customers by explaining key features
Business Vertical
Retail Banking
Result
43%
viewers clicked through to download the new app from App Store or Google Play
POS Terminals: Activation
Challenge
Re-engage SME clients not activating received POS terminals
Business Vertical
SME Banking
Result
16%
scheduled a meeting with an assistant leading to terminal activation
Mobile Banking: Onboarding
Challenge
Guide new users through a complex mobile app registration
Business Vertical
Retail Banking
Result
4x
more efficient registrations of new users in the banking app than before
Banking: Loan Cross-Sell
Challenge
Resolve poor conversions of
pre-approved loans
Business Vertical
Retail Banking
Result
16%
CTA clicks to accept loan offer
Life Insurance: Upsell
Challenge
Increase policy rider upsell directly after agent meetings
Business Vertical
Insurance
Result
200%
Increase in upsell conversion compared with unpersonalized messaging
Insurance: Upsell
Challenge
Increase conversion of a special anniversary offer for long-term customers
Business Vertical
Insurance
Result
+220%
Increase in upsell offer conversions
Insurance: Churn Reduction
Challenge
Policyholders not renewing their expiring policies
Business Vertical
Insurance
Result
31%
viewers requested a call back from a rep about their policy
Retail: Shopper Reactivation
Challenge
Incentivise inactive club members to shop again with a personalized voucher
Business Vertical
Retail
Result
72%
of viewers clicked to receive the voucher
HCP Platform: Upsell
Challenge
Promote an appointment scheduling platform among healthcare professionals
Business Vertical
Healthcare
Result
5%
of viewers became customers within 40 days
Betting: Year-in-Review
Challenge
Boost loyalty and engagement among active players
Business Vertical
Betting & Gaming
Result
89s
Average viewing time for the personalized Year-in-Review betting story across a global audience
Online Gaming: Cross-sell
Challenge
Cross-sell players from existing to a new platform and encourage a first deposit
Business Vertical
Betting & Gaming
Result
+61%
Average first deposit increase from €18 to €29
Debt Collection: Repayment
Challenge
Encourage debt repayment through discreet and empathetic personalized communication
Business Vertical
Debt Collection
Result
18%
Clicks to settle balance via
in-video link
Telco: Bill Explainer
Challenge
Reduce invoice-related Call Center traffic
Business Vertical
Telco
Result
-33%
Reduction in Call Center inquiries after customers received a personalized bill explainer
OTT: Churn Reduction
Challenge
Overcome problem of customers constantly switching to different providers
Business Vertical
Telco OTT
Result
14%
viewers renewed their subscription with the platform provider
Telco: Loyalty Program
Challenge
Acquire new members and activate current ones back into a loyalty program
Business Vertical
Telco
Result
7,5%
of all database users clicked on a CTA to accept a special voucher
HR: Interactive Survey
Challenge
Boost response rates with personalized digital survey experience
Business Vertical
People & Culture
Result
121%
Increase in successfully collected survey answers
Utilities: Upsell & Loyalty
Challenge
Increase personalized utility plan sales and boost customer loyalty
Business Vertical
Power & Utilities
Result
5x
Increase in CTR rates with 40% of customers improving their opinion on the brand